Good evening
Here is what your AI front desk is handling.
Customer activity
Launch checklist
Turn a business description into a live front desk configuration.
Use Setup AI to draft profile data, knowledge, policies, greetings and workflow rules, then review before applying.
Activity
Customer inbox
Review refunds, bookings, escalations, and conversations in one place.
AI testing
Test the same knowledge, policies, permissions, and memory used for customers.
Ask a customer question or test an operational workflow.
Analytics
Operational volume and current plan usage.
Interaction volume
Business settings
The source of truth for your AI front desk.
AI & automation
Control what your AI knows, reads, changes, and approves.
Call settings
Control the customer experience for incoming Twilio calls.
Setup AI
Describe the business naturally. Review the configuration before applying it.
Build your front desk with Setup AI
Tell me about services, opening hours, policies, bookings and how customers should be greeted.
Describe your business in your own words. I will turn it into a reviewable configuration without saving anything until you approve it.
Knowledge base
Approved facts and answers available to your AI.
Orders
Customer order records available to support workflows.
AI memory
Long-term customer and business context retained by the AI.
Call logs
Summaries, sentiment, and full conversation transcripts.
Phone numbers
Search, activate, and manage your customer-facing lines.
Search available numbers
Create a customer-specific bundle
Verified businesses can activate inbound UK national 03 numbers using SIMCOAI's ISV bundle. Custom number types can use a customer-specific bundle after its required documents are added and Twilio approves it.
Your phone numbers
Team
Invite colleagues and manage workspace roles.
SIMCOAI API
Create secure keys for website live chat, support intake, and account-connected tools.
API status
Notification delivery
Operational email delivery status for customer workflows.
Support
Get help with your account, billing, security, or integrations.
Billing
Subscription status, renewal, invoices, and payment methods.
Included usage
Security
Authentication, data access, and account controls.
Export account data
Download a JSON copy of your SIMCOAI account and operational records.
Delete account
Account deletion is permanent. Active subscriptions must be cancelled and phone numbers removed first.